First Visit - Welcome
Thank you for choosing us. We welcome you and are honored and excited that you are putting your trust in us. Please read this page before your first visit, it will answer FAQs and give you important information that you need to be successful at our clinic. Thanks!
Upon completion of your first visit we will also provide you with lots of reading to take home with you. This will help answer many questions you may have, as new patients often do!
Upon completion of your first visit we will also provide you with lots of reading to take home with you. This will help answer many questions you may have, as new patients often do!
Scheduling
Please schedule acupuncture here using our online scheduling system. You will be prompted after scheduling your first visit to complete our new patient forms and to sign the consent form, please complete them before you arrive for your first visit.
If for any reason you're unable to use the online scheduler, please call 415-250-4009 to make an appointment.
IMPORTANT NOTE: This phone number is a 3rd party service and costs the clinic money every time it's used. Therefore we ask you to please use the online system whenever possible so we won't have to pass on money to the community (that means you).
If for any reason you're unable to use the online scheduler, please call 415-250-4009 to make an appointment.
IMPORTANT NOTE: This phone number is a 3rd party service and costs the clinic money every time it's used. Therefore we ask you to please use the online system whenever possible so we won't have to pass on money to the community (that means you).
What will happen at your first acupuncture visit...
Your first visit starts with a consultation in a private room where we will discuss what brings you to us, and we will review your new patient forms and answer any questions you have. Your acupuncturist will suggest a frequency of treatment based on your needs, then you will receive your first acupuncture treatment that day, in our peaceful group healing room.
Answers to FAQs
Needles, are they clean, do they hurt?
We use sterile, disposable needles (used once, on you and that's it). They are tiny. Generally, everyone is nervous the first time they get acupuncture and everyone always comes back, take that as reassurance that acupuncture is no big deal! Watch this video that answers "Does acupuncture hurt?"
What do I wear?
Please wear comfortable clothing that can be pushed up to your knees and elbows so we have access to the points we might want to use. We are a scent-free clinic, do not wear clothing that has been worn with perfume and refrain from scented personal care products.
How long is the visit?
Your appointments will generally last about an hour with a few extra minutes on the first visit.
How often will I need to come in?
In a nutshell, acupuncture breaks up disruptive patterns, stimulates your body's innate healing mechanisms, and calms your nervous system. When working on new, chronic or severe issues, we recommend coming in frequently (2-3x/week) until there is an obvious improvement and you are maintaining results. We will give you a suggested treatment frequency at your first visit and want you to do what feels right to you.
What is the community treatment room like?
We take care to make our space tranquil and soothing. We have 4 UV Hepa filters and keep our chairs spaced at least 6 feet from each other. We play soft music, and most people relax deeply and/or fall asleep. Most everyone appreciates community consciousness, and you can contribute positively by being mindful of your voice volume, keys, coins, jingling, phones, etc. :)
Can I come in without a "real" health issue?
We welcome and deeply respect the wisdom of patients who come in simply to give themselves the deep rest, self-care and nourishing reset that weekly acupuncture provides. Acunaps are awesome!
We use sterile, disposable needles (used once, on you and that's it). They are tiny. Generally, everyone is nervous the first time they get acupuncture and everyone always comes back, take that as reassurance that acupuncture is no big deal! Watch this video that answers "Does acupuncture hurt?"
What do I wear?
Please wear comfortable clothing that can be pushed up to your knees and elbows so we have access to the points we might want to use. We are a scent-free clinic, do not wear clothing that has been worn with perfume and refrain from scented personal care products.
How long is the visit?
Your appointments will generally last about an hour with a few extra minutes on the first visit.
How often will I need to come in?
In a nutshell, acupuncture breaks up disruptive patterns, stimulates your body's innate healing mechanisms, and calms your nervous system. When working on new, chronic or severe issues, we recommend coming in frequently (2-3x/week) until there is an obvious improvement and you are maintaining results. We will give you a suggested treatment frequency at your first visit and want you to do what feels right to you.
What is the community treatment room like?
We take care to make our space tranquil and soothing. We have 4 UV Hepa filters and keep our chairs spaced at least 6 feet from each other. We play soft music, and most people relax deeply and/or fall asleep. Most everyone appreciates community consciousness, and you can contribute positively by being mindful of your voice volume, keys, coins, jingling, phones, etc. :)
Can I come in without a "real" health issue?
We welcome and deeply respect the wisdom of patients who come in simply to give themselves the deep rest, self-care and nourishing reset that weekly acupuncture provides. Acunaps are awesome!
Clinic Policies
Our clinic policies are in place to help us maintain consistency of care, low rates and to respect our practitioners. Please be familiar with them as we strictly enforce the following:
- In order to respect the time and space reserved for you, we require 12-hour advance notice to cancel or change a scheduled appointment, regardless of the reason. Otherwise, we charge the cost of the scheduled appointment (or mark your frequent visit card).
- The clinic is not responsible for lost or stolen items.
- We cannot admit anyone exhibiting cold/flu like symptoms in the clinic. Please stay home if this is you.
- If you arrive with smells that will impact the treatment room, you will not be treated and will be responsible for the visit fee. This includes scented personal care products, perfume, fresh nail polish; and cigarette, incense or cannabis smoke.
- Don't worry, you'll be walked through all of these policies again to ensure your smooth integration into the clinic :)
